BigRedSky ASAP Corporate Solution

Training Discount Vouchers

 

Terms of Use

These Terms of Use apply to all Training Discount Vouchers issued by BigRedSky Limited.

 

Definitions

1.    Introduction

2.    Accepting the Training Discount Voucher and agreeing to these Terms of Use

3.    Training Discount Voucher Inclusions & Exclusions

4.    Transactions made with Training Discount Vouchers

5.    Your Training Discount Voucher, your responsibility

6.    Changes to Terms of Use

7.    Privacy and confidentiality

8.    Errors and complaints

9.    Force majeure

10.  Applicable law

 

 

Definitions

 

"Voucher Serial Number" means the 8-digit number prefixed with BRS that appears on your Training Discount Voucher;

 

"BigRedSky" means BigRedSky Limited ABN 95 125 963 788 of 471 Murray Street, Perth, Western Australia  6000;

 

"Training Discount Voucher" means the Training Discount Voucher that you have received;

 

A reference to "Company" is a reference to BigRedSky Limited;

 

A reference to "you" or "your" is a reference to the person who is in possession of the Training Discount Voucher at the relevant time for the purposes of these Terms of Use, or who authorises another person to do something with or to the Training Discount Voucher on their behalf.

 

 

1.  Introduction

 

This document contains the full set of terms of use governing your use of the Training Discount Voucher. The Company recommends that you read this document carefully before using the Training Discount Voucher.  If you have any questions or would like more information about your Training Discount Voucher, please call 1300 733 056.

 

These Terms of Use are effective for all Training Discount Vouchers issued after 22 January 2009.

 

 

2.  Accepting the Training Discount Voucher and agreeing to these Terms of Use

 

By accepting, redeeming or attempting to redeem a Training Discount Voucher, you:

  1. accept and agree to be bound by these Terms of Use; and
  2. acknowledge that you have read and understood the BigRedSky Privacy Statement available from www.bigredsky.com.

 

 

3.  Training Discount Voucher Inclusions & Exclusions

 

3.1.        Inclusions

BigRedSky ASAP Corporate Solution Training Discount Voucher is only redeemable at BigRedSky Limited for payment of standard training services received by you from the Company.

 

3.2.        Exclusions

BigRedSky ASAP Corporate Solution Training Discount Voucher can not be redeemed for:

  1. Payment of customised training services received by you from the Company; nor
  2. Payment of an account for goods and services which are not standard training services received by you from the Company.

 

 

4.  Transactions made with Training Discount Vouchers

 

4.1.        How and where you can use a Training Discount Voucher

Your Training Discount Voucher may only be used for payment of the GST inclusive amount of any standard training services invoiced to you by the Company by redeeming your Training Discount Voucher at the time of payment. You may redeem more than one voucher for the payment of the training services.  

 

Your Training Discount Voucher may only be used to make payments up to the value of the voucher or vouchers redeemed.  If you wish to make a payment for an amount that exceeds the value of the voucher(s) redeemed, you must pay the excess using another payment method.

 

No change will be given where the value of the voucher(s) redeemed is greater than the amount payable.

 

The Company will accept the Training Discount Voucher in accordance with these Terms of Use and any applicable law.

 

You acknowledge that the Training Discount Voucher may not be used to pay an account for goods and services which are not standard training services received by you from the Company

 

4.2.        Validity and expiry of Training Discount Vouchers

Your Training Discount Voucher must be signed by an authorised BigRedSky Ltd representative to be valid for use.

 

Your Training Discount Voucher will be valid for use for one (1) year from the date of issue (or as otherwise extended by the Company).  Training Discount Vouchers will not be redeemable after the voucher’s expiry.

 

4.3.        Re-issue of damaged Training Discount Vouchers

Re-issue of damaged Training Discount Vouchers is not available.

 

4.4.        Lost or stolen Training Discount Vouchers

Treat your Training Discount Voucher like cash. Lost or stolen vouchers will not be replaced or refunded.

 

4.5.        Can I exchange my Training Discount Voucher?

You cannot exchange your Training Discount Voucher for another Training Discount Voucher or for cash.

 

 

5.  Your Training Discount Voucher, your responsibility

 

You are responsible for the use and safety of your Training Discount Voucher. You are liable for all transactions with your Training Discount Voucher, except to the extent to which there has been fraud or negligence by the Company or by any of the Company’s employees.

 

 

6.  Changes to Terms of Use

 

The Company reserves the right to change any of the terms contained in these Terms of Use at any time where the change is required:

  1. To add or remove services for which the Training Discount Voucher may be redeemed;
  2. For infrastructural, systems, administrative or operational reasons or to prevent the occurrence of fraud or other unlawful or unacceptable conduct;
  3. To comply with any contract, law, regulation or statute or order or judgment of any court, tribunal or other body having competent jurisdiction; or
  4. Where the Company, acting reasonably, consider that it will not be to your detriment.

 

Changes to these Terms of Use will be available at www.bigredsky.com or by contacting 1300 733 056.

 

 

7.  Privacy and confidentiality

 

The BigRedSky Privacy Policy explains how the Company handles the personal information that may be collect from you with respect to Training Discount Vouchers.

 

A copy of the BigRedSky Privacy Policy is available at www.bigredsky.com

 

It is important that you carefully read and understand the applicable Privacy Policy.

 

 

8.  Errors and complaints

 

8.1.        Training Discount Vouchers

If you have reason to believe that an error has occurred in relation to your Training Discount Voucher, you should call 1300 733 056.

 

8.2.        Training services

Any complaints about training services purchased with a Training Discount Voucher must be resolved directly with the Client Relationship Manager at BigRedSky by calling 1300 733 056.

 

 

9.  Force majeure

 

To the extent permitted by law, the Company will not be liable to you for any loss or damage (whether direct or consequential), nor be in default under these Terms of Use, for failure to observe or perform any obligations under these Terms of Use for any reason or cause which could not, with reasonable diligence, be controlled or prevented. These causes include acts of God, acts of nature, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, sudden and unexpected system failure or disruption by war or sabotage, and other acts or omissions of third parties.

 

 

10.      Applicable law

 

These Terms of Use are to be construed and enforced in accordance with the laws of Western Australia. Any dispute arising from your receipt or use of a Training Discount Voucher is exclusively subject to the jurisdiction of the courts of Western Australia and any courts that may hear appeals from those courts in respect of any proceedings in connection with these Terms of Use.

Effective 22 January 2009